A
CUSTOMER Daniel Okon Etuk has sued DHL International Nigeria Limited at the
Federal Capital Territory (FCT) High Court, asking it to pay about N3million
for the loss of its credentials.
Etuk, a graduate of Food Engineering from the University of Uyo
in Akwa Ibom State had earlier this year, contacted the courier firm to help
deliver his original certificates to the Southwestern University in the
Philippines, where he had been offered an admission to study Pharmacy.
He stated in a statement of claims, that the university had
requested the original copies of his credentials, including the West African
School Certificate (WASC) , birth certificate, police report, among others, as
part of the admission requirements.
Etuk said it was in the process of getting the documents to the
university that he contracted DHL, who charged N17,600 for the service, which
he paid. He said the company’s officials promised to deliver the items within a
week.
The plaintiff stated that, hoping that everything would go as
planned, he proceeded to make travel and accommodation plans, including buying
air tickets for his trip to and from the Philippines.
He averred that he was surprised when, weeks after the
transaction, the university‘s Registry called to inform him that the documents
were not delivered, a development that later caused him the admission, having
incurred huge expenses.
Etuk ssid the firm did not only fail in delivering the documents
since June 19, when he handed its officials the documents, it has not been
unable to account for them despite his several demands on them.
The plaintiff, who accused the firm of negligence and breach of
contract, is praying the court to declare, among others, that there is a valid
and subsisting contract between him and the courier firm for the delivery of a
parcel containing the original copies of the plaintiff’s certificates to the
university in the Philippines.
He also seeks a declaration that DHL breached its obligation
under the contract, and was negligent when it failed to deliver the documents
to the varsity and has been unable to account for them.
Etuk is claiming from DHL, N2million as the amount he lost in
school fees, flight ticket, accommodation, among others; N50,000 in general
damages for the alleged breach of contract and N50,000 in exemplary damages for
the defendant’s alleged negligence.
The respondents are yet to file their defence.